Couriers
20 couriers · helloodelivery.com
HIRING
0
Active
—
0
Onboarding
awaiting setup
0
Inactive
visa or contract expired
0
Suspended
violations · low score
0
Review Required
missing courier ID
| Courier | Platform | Courier ID | Vehicle | Phone | Plate | Joined | Attention |
|---|
Bikes
In service0
Idle0ready to assign
Mulkiya missing0
No expiry date0
Active fines0
Reviewed0/0
All
Riders
WS vendor
Idle
Retired
All papers
Missing
Expiring
| Plate | Status | Assigned to | Mulkiya | Expiry | Fines | Reviewed |
|---|
Bike Assignments
Every open assignment, every history row, every drift item
0
Open Assignments
currently active
0
Closed Total
lifetime history
0
Bikes Covered
unique fleet
0
Drift Items
attribution gaps
| Bike | Plate | Rider | Start | End | Days | Review |
|---|
Inventory
SIM cards · Keeta kits · gear out with riders
0
Total Items
all equipment
0
Issued
with riders
0
In Stock
available
| Item | Type | Identifier | Status | Issued To | Issued Date | Cost AED | Details |
|---|
Contracts
Employment contracts · terms · deposits
—
Total Contracts
all records
—
Active
currently valid
—
Expiring
within 90 days
—
Expired
needs renewal
| RIDER | TYPE | START | END | DEPOSIT | STATUS | ACTION |
|---|
Visa Processing
Renewals · eligibility · investment decisions
—
Eligible
ready to renew
—
Expiring Soon
review needed
—
Not Recommended
don't invest
—
Est. Total Cost
renewal investment
| RIDER | VISA EXPIRY | DAYS LEFT | GRACE | SCORE | PERFORMANCE | MONTHS | RECOMMENDATION | COST | STATUS |
|---|
Company Penalties
Internal penalties · appeals · deductions
—
Total Penalties
all records
—
Active
pending action
—
Appeals
under review
—
Neutralized
resolved · cleared
—
Deducted
salary adjusted
Manually issued penalties
| RIDER | TYPE | AMOUNT | DATE | REASON | STATUS | APPEAL | ACTION |
|---|
SIM Cards
Track all SIM cards — assignment, status, provider
0
Total SIMs
all SIM cards
0
Assigned
with riders
0
In Stock
available
0
With Staff
held by office staff
0
Lost / Suspended
lost or suspended
| Number | Provider | Status | Assigned To | Bike / Plate | Plan | Cost/mo | Activated |
|---|
Fines
RTA · Dubai Police · EasyLease — full lifecycle tracking
June 2026
0
Total Fines
all recorded
0
Pending
undeducted + confirmed
0
Unpaid
not yet paid to EL/RTA
0
Closed
deducted + paid
0
Unassigned
needs assignment
0
Undeducted
not yet recovered
| Fine # | Date | Plate | Assigned To | Proof | Reason | Amount | Admin Fee | Total Deduct | Source | Confirmation | DP Status | Status | Paid By |
|---|
Notifications
Send push notifications to riders' phones
Message
Placeholders fill per rider:
{name} {first_name} {platform} {vehicle} {emirate}. Add your own below (e.g. amount, month).Send to
Reaches — riders
Preview on phone
Helloo Delivery · now
Title
Message
Only riders on the updated app receive push. Others are counted but skipped.
Salik
Dubai toll attribution + invoice history
Fines
RTA · Dubai Police · EasyLease — full lifecycle tracking
Easy Lease invoices — fines, JCI, other vehicle charges
Advances
Full deduction on next salary — partial if insufficient
June 2026
0
Active loans
being deducted
0
Scheduled
locked, awaiting payment
AED 0
Outstanding
unpaid balance
AED 0
Recovered
lifetime paid back
—
Avg age (active)
days since taken
| Code | Courier | Amount | Recovery | Age | Requested | Status | Note | Action |
|---|
Settlement
Monthly period close — lock and archive
0
Settlements
this period
0
Locked
finalized
0
Pending
awaiting lock
—
Total Net
net payable
| Period | Status | Couriers | Gross Income | Deductions | Net Payable | Locked By |
|---|
Performance
Daily rider analytics
Month
MoTuWeThFrSaSu
—
Fleet Summary
Daily fleet snapshot — trend and who's on the sheet
—
Active Riders
—
Bikes Assigned
—
Open Fines
—
Outstanding Advances
Fines Trend
Fleet
Scores
Needs Attention
Recent Fines
Expiring Soon
System
Errors from the server and from browsers, runtime health. Reference numbers match what users see in error messages.
—
Server errors, 24 h
—
Browser errors, 24 h
—
Runtime
—
Database
Expiry Alerts
Visa, license, mulkiyya expiring in 90 days
0
Total Alerts
all expiry alerts
0
Critical
expired or <30 days
0
Warning
30-60 days left
0
Caution
60-90 days left
0
Visa Alerts
visa expiry only
Users & Access
Manage admin & supervisor accounts — riders are managed in Couriers
—
Total Staff
all accounts
—
Admins
full access
—
Active
currently enabled
—
Supervisors
field supervisors
Rider app
Which build the fleet gets, and whether they are made to update
Fleet build
—
Builds on the server
Riders by app version · last app login, 60 days
WhatsApp Connection
Reconnect a logged-out number without the terminal
| Name | Username | Role | Department | Last Login | Status |
|---|
Attendance Monitor
Supervisor & admin clock-in verification
0
Online Now
currently active
0
Total Check-ins
today
0
Not Clocked In
supervisors absent
0h
Avg Hours
average today
| Photo | Name | Role | Clock In | Clock Out | Hours | Location | Status |
|---|
H
Delivery
Good morning
Here's your month so far.
0 orders
H
Monthly target
0% complete
Behind pace
Below target = penalties
Per day so far
0
orders / day this month
Days left
0
left this month
Note from Helloo
Welcome back. Stay safe out there today.
Live Map
Real-time fleet tracking & route analytics
0
Live
last 30 min
0
Recent
30 min – 3 h
0
Stale
3 – 24 h
0
Avg Speed (km/h)
live movers
—
Fleet Riders
0 riders
Route Playback
Select a courier to view route history
00:00
Distance: 0 km
Moving: —
Stopped: —
Dark gaps: —
Avg moving: 0 km/h
Max: —
Points: 0
Flags: 0
Dark Bikes
Active riders whose bikes haven't pinged in >threshold — for recovery & misuse detection
0
Bikes Dark
past selected threshold
—
Longest Dark (min)
oldest gap
0
Bikes Online
pinged within threshold
0
Never Pinged
no GPS data ever
Complaints
Rider feedback & staff reports
0
Total Complaints
all records
0
Pending
awaiting action
0
Resolved
case closed
0
Escalated
needs attention
| DATE | RIDER | CATEGORY | SUBJECT | STATUS | ACTION |
|---|
1
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